ITH Publication - December 1, 2020, 5:30 pm


Network Operations Centre (NOC)

The Network Operations Centre (NOC) service provided by IT Horizon offers a comprehensive solution for businesses looking to ensure the reliable and efficient operation of their network infrastructure. Our NOC team is staffed by experienced engineers who are trained to monitor, maintain, and optimize your network, 24/7/365.

Key Features

• Proactive Monitoring: Our NOC team uses state-of-the-art monitoring tools to keep a constant eye on your network, looking for any signs of trouble or potential issues. We can quickly identify and resolve problems before they impact your business.
• 24/7 Support: Our NOC team is always available to provide support and assistance, no matter the time of day or night. We understand that network issues can happen at any time, and we're here to help.
• Performance Optimization: Our team can help you optimize your network to ensure peak performance, whether that means tuning settings, upgrading hardware, or recommending new solutions.
• Incident Management: In the event of an incident, our NOC team follows a proven incident management process to quickly resolve the issue and minimize downtime. We keep you informed every step of the way.
• Reporting and Analytics: We provide detailed reports on network performance and activity, giving you insight into how your network is being used and identifying potential areas for improvement.

Benefits

• Increased Reliability: With 24/7 monitoring and support, you can be confident that your network will be up and running when you need it.
• Reduced Downtime: Our proactive approach to monitoring and incident management means that we can quickly resolve issues and minimize downtime.
• Improved Performance: Our team can help you optimize your network to ensure peak performance, allowing you to get the most out of your investment.
• Peace of Mind: With our NOC service, you can focus on your core business activities, knowing that your network is in good hands.