ITIL certified, our local support team ensures your technology is proactively managed at a predictable cost. We compliment or replace in-house resources allowing you to improve operations, reduce costs and minimise risk.
Our cloud-based program for building business solutions use integrated web services from AWS/Azure. Our Cloud solution offers an extensive range of IaaS and PaaS services.
We ahdere to CISSP recommended security practices with focus on mitigating security risks, protecting networks, aligning organizations with security standards, and educating workforce members on security-related topics and tools.
End-to-end design, configuration and ongoing management of all your network components ensuring your network is fit for purpose and is continuously optimised for improved performance.
We are full service IT consulting services firm based out of Melbourne, Australia
We assist clients to reach a business goal and also prepare the client for the real-world issues of implementation and systems operation. As a service provider we have the capabilities to perform complete evaluation of IT systems required for businesses to streamline their IT systems with the business strategy. IT Horizon leverages the power of latest technologies to deliver world class solutions and services.
What differentiates us from others is our ability to leverage information technology to solve business problems rather than simply implementing standard services. Combined with in house tools and partner products we are positioned to solve day-day business problems to improve efficiency and productivity of our clients.
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Below is the common framework that we implement to take our assignments from start to finish
First our Professional Services team design and deliver tailored solutions which is then handed to Managed Services team after confirmation from the Project Management Team
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We manage all our projects using Project Management methods/tools from start till finish. Project management team engage right from start of a project until it's handed over to the Managed Services Team
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Our support services involves managing all aspects of IT service support for businesses. Before services are handed over to Support services we ensure proper documentation and introduction to clients
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Below is the list of services that are most sought after by our clients
Outsourcing these services will reduce a lot of overhead such that our clients can focus on their businesses
Our ITIL complaint ServiceDesk is the first point of contact to resolve any IT issues. They are trained service agents with all the required tools, skills and training
Office 365 is the subscription based Microsoft cloud platform that offers extensive set of tools for businesses. Emails, Office Suite of applicatios, Sharepoit, OneNote are some of the applications
Amazon Cloud and Microsoft Cloud (Azure) are two platforms that provide you the benefit of cloud technology. Provisioning services in the cloud is easier and takes lesser time generally
Network set up involves deploying network infrastructure which includes Switches, Routers, Wi-Fi, Telephony Services
The traditioal method of infrastructure deployment is still popular and most of the times is deployed by orgaisations that are governed by compliance and data soverigity laws
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